| Issue ID | 821234 |
| Internal NHTSA # | 10359582 |
| Manufacurer | MERCEDES-BENZ USA, LLC. |
| Brand | MERCEDES BENZ |
| Model | E |
| Model Year | 2011 |
| File date | 25/09/10 |
| Component | POWER TRAIN:AUTOMATIC TRANSMISSION |
| Product type code | VEHICLE |
| Description of the problem | You put the car in park the digital display says "park" but it is not. You put the car in drive or reverse the digital display says drive or reverse and car does not move. In order to correct the problem you have to turn off the car and turn it back on then it will start to work properly again. I have taken photo's of the issue with the rpm up to 4k and the car mph at zero and it says "drive" in the display. I provided the photo's mercedes and the dealer and they keep saying they cant find anything wrong or duplicate the problem. The problem occurs once or twice a month. I spent some time trying to figure out how it gets in this mode and from what i determined is when the car is in drive if you move the lever to go in park you don't hear the transmission engage when it is not working properly but the digital display says "park". The transmission does not trigger the display when it should it seems to me the shift lever does the transmission should trigger the dash display if it is in park or drive or reverse to ensure it is in the proper gear. The same thing goes for when you are in park and put in drive or reverse. There has been several time that i left my car while running thinking it was in park and it start to drive forward only to jump back in and physically turn the car off. This issue occurs one or twice a month. |
| Vehicle Mileage at Failure | 9898 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | RUTHERFORD , NJ |
| VIN pattern | WDDHF8HB6AAXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |